We make AI work.
From design to delivery to recovery.
We help organisations get AI right, whether they're starting out or starting over.
discovery
govern
pilot
audit
SCALE
fix
Why AI FIXR Exists
AI FIXR was created after 5+ years delivering AI initiatives across banking, travel, telecoms, hospitality and retail, including work with: Lloyds Banking Group | Expedia Group | Sky | Soho House | Fossil Group
Built after repeatedly seeing the same patterns. AI initiatives stalling not because of the technology, but because of what surrounds it.
REAL RESULTS FROM PREVIOUS ENTERPRISE AI DELIVERY WORK
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5+ Years of enterprise AI delivery experience
Successful projects across banking, travel, telecom, hospitality, retail and other regulated enterprise environments.
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100%
Team Adoption under 2 months.
High adoption across teams with consistent daily usage.
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8 different industries
Including banking, travel, retail, telecoms, and hospitality environments.
Improving operational efficiency across regulated and high scale organisations.
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50+
AI Projects Launched or Rescued .
Delivered across real enterprise environments with repeatable outcomes
IN THEIR OWN WORDS
Most AI failures aren’t model problems.
THEY’RE FRICTION PROBLEMS.
The technology is rarely the issue. Most breakdowns happen in workflows, handoffs, assumptions, and infrastructure around the system. Common friction points we see:
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Logic gaps between AI and the human-in-the-loop create delays, duplicated effort, and journeys that stall before completion.
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Context gets lost when information fails to pass cleanly between AI, people, and connected systems, leading to frustration and repeat work.
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Solutions are often designed around ideal behaviour, but real users ask differently, act unpredictably, and expose hidden weaknesses fast.
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The system performs well in controlled testing, then breaks in the wild when unexpected scenarios were never planned for.
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Strong models sitting on weak pipelines, fragmented data, or legacy systems rarely deliver consistent business value.
THATS WHAT WE FIX.
IS THIS YOU?
AI, technology and operations leaders delivering or planning AI initiatives in their organisation
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Your AI project has been stuck in pilot for months with no clear path to production.
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You’ve invested in AI tools, but teams are still doing work manually — reporting, admin, analysis, approvals.
3
You're starting a new AI initiative and want to avoid the costly mistakes you've seen others make.
4
Vendors promise transformation, but you still don’t have results you can measure.
Whether you're fixing a stalled programme or building something new, we help identify what’s blocking delivery and put the right foundations in place.
explore case studies
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![AI FIXR – detailed clock showing precision and timing for Fossil case study]()
Fossil Group
GLOBAL CHATBOT STRATEGY
Multilingual solution across 6 languages, driving 300% increase in chat traffic and 400% improvement in resolution rates.
Delivered 5 months ahead of schedule, setting a new standard for efficiency and customer engagement. -
![AI FIXR – smartphone showing Tesla stock chart next to laptop, illustrating AI-powered banking]()
Lloyds Bank
AI DRIVEN INVESTMENT AGENT
Launched 24/7 support for 250,000+ customers, streamlining investment applications and enhancing customer experience.
Led a cross-functional team from discovery to implementation, tested and refined through focus groups. -
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expedia
B2B AI TRANSCRIPTION TOOL
Expedia's trade division had a broken AI transcription tool causing accuracy failures, technical instability and low adoption across global B2B teams.
Julie diagnosed the root cause, stabilised performance and reduced technical failures by 40% in 6 weeks.
FIVE YEARS. THE HIGHEST STAKES. REAL RESULTS.
Five years of end-to-end AI delivery across the UK’s most regulated financial institutions, retail, luxury hospitality, travel, and other complex enterprise environments.
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Rescued Stalled AI & Automation Projects
Turned initiatives stuck for months or years into fully operational, high performing systems.
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End-to-End Support for New AI Projects
Guided organisations from first concept to deployment, ensuring adoption and measurable impact.
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Global AI Rollouts
Delivered AI solutions across regions, languages, and business units with consistency and usability.
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Generative & Agentic AI Strategy
Applied regulated-industry rigor to Agentic AI, aligning workflows to real business outcomes.
IF ANY OF THESE SOUND FAMILIAR?
✓ Accuracy has plateaued
✓ Unsure where to start or scale
✓ Costs are rising faster than adoption
✓ Stakeholders losing confidence in ROI
✓ Stuck in endless testing loops
Let’s Make AI Work for You
Ready to talk? Pick whichever works best for you.