your ai isn’t broken.

the system around it IS.

We diagnose and fix failing AI systems, uncovering what's really holding them back, and helping new initiatives avoid the same costly mistakes from day one.

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THE AUDIT

THE ASSET

THE FIX

THE LAUNCH

Most AI failures aren’t model problems.

THEY’RE FRICTION PROBLEMS.

The technology may be capable, but performance often breaks down in the systems, journeys, and decisions around it. When workflows are unclear, handoffs fail, assumptions go untested, or infrastructure can’t support execution, even strong AI struggles to deliver real value. These issues can include:

Logic gaps between AI and the human-in-the-loop create delays, duplicated effort, and journeys that stall before completion.
Context gets lost when information fails to pass cleanly between AI, people, and connected systems, leading to frustration and repeat work.
Solutions are often designed around ideal behaviour, but real users ask differently, act unpredictably, and expose hidden weaknesses fast.
The system performs well in controlled testing, then breaks in the wild when unexpected scenarios were never planned for.
Strong models sitting on weak pipelines, fragmented data, or legacy systems rarely deliver consistent business value.

THATS WHAT WE FIX.

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WHO IS THIS FOR?

AI & Technology Leaders, Operations Directors, C-Suite

1

Your AI project has been stuck in pilot for months, burning budget with no clear path forward.

2

You've invested in AI tools but your teams are still doing the same work manually - admin, reporting, emails, data analysis, approvals.

3

You're starting a new AI initiative and want to avoid the costly mistakes you've seen others make.

4

Every vendor promises transformation but you're still waiting for results you can actually measure.

our services →

IN THEIR OWN WORDS

"Julie hit the ground running, bringing structure, energy, and focus to a brand-new initiative. She navigates complexity with skill and grace, and made a huge impact in a short amount of time."

⭐⭐⭐⭐⭐
Global Consumer Lifestyle & Fashion Brand
Sarah Woodward - Head of Customer Care EMEA
"What set Julie apart was her focus on achieving positive customer outcomes. She understood the significant impact her work had on our mobile banking app, which serves over 20 million customers. The propositions she helped deliver played a huge role in achieving our business goals of growth of the chatbot channel and cost reduction.”

⭐⭐⭐⭐⭐
Tier-1 British Banking Group
Ryan Cameron - Senior Digital Product Owner
“Working with AI FIXR has been a game-changer. Julie Blair brings not only deep technical expertise but also the rare ability to explain complex AI concepts in a way that actually makes sense. Whether you’re just starting out or trying to rescue a project that’s gone sideways, AI FIXR delivers clear, actionable advice that cuts through the noise."

⭐⭐⭐⭐⭐
Global Enterprise Cloud Leader
Senior Architect
"Working with Julie on the Soho House project was one of the most positive and fulfilling experiences I’ve had.Her approachable, transparent communication and hands-on involvement in testing made collaboration seamless and elevated the final outcome. What stood out most was her adaptability to new AI concepts and her drive for excellence, which motivated everyone involved.

⭐⭐⭐⭐⭐
Global Enterprise Cloud Leader"
Senior Developer

Measured Impact. Real Results.

RESULTS FROM PROJECTS DELIVERED PRIOR TO FOUNDING AI FIXR

5 Years

In AI & Automation Enterprise experience behind every project we deliver
100%

Team Adoption under 2 months
Everyone actually use it
8 different industries

Real efficiency gains for your teams, across varied markets.
50+

AI Projects Launched or Rescued
Experience you can rely on

See how we deliver these results →

explore case studies

Fossil Group

GLOBAL CHATBOT STRATEGY
Multilingual solution across 6 languages, driving 300% increase in chat traffic and 400% improvement in resolution rates.

Delivered 5 months ahead of schedule, setting a new standard for efficiency and customer engagement.

View Case Study
Lloyds Bank

AI DRIVEN INVESTMENT AGENT
Launched 24/7 support for 250,000+ customers, streamlining investment applications and enhancing customer experience.

Led a cross-functional team from discovery to implementation, tested and refined through focus groups.

View Case Study
expedia

B2B AI TRANSCRIPTION TOOL
Expedia's trade division had a broken AI transcription tool causing accuracy failures, technical instability and low adoption across global B2B teams.
Julie diagnosed the root cause, stabilised performance and reduced technical failures by 40% in 6 weeks.

view case study
VIEW MORE CASE STUDIES

FIVE YEARS. THE HIGHEST STAKES. REAL RESULTS.

Six years of end-to-end AI delivery across the UK's most regulated financial institutions, luxury hospitality, and travel. Built to turn AI potential into measurable business impact — every time.

Rescued Stalled AI & Automation Projects

Turned initiatives stuck for months and even years, into fully operational, high-performing systems.
End-to-End Support for New AI Projects

Guided organisations from first concept to full deployment, ensuring adoption and measurable impact.
Global AI Rollouts

Delivered AI solutions across regions, languages, and business units, keeping consistency and usability front of mind.
Generative & Agentic AI Strategy

Applied the same rigor used in regulated finance to today’s Agentic AI, aligning workflows to business goals.